Today was one of those days where you cruise along, making headway, thinking good thoughts then BAM! You get a couple emails that let you know – yep, you’re just taken for granted. Co-workers either don’t get what I do, or just don’t appreciate it. As I work remotely literally three hundred miles from most co-workers, I don’t get routine face-to-face interactions. I’m “Charlie” – the voice on the phone. Sometimes that just seems to sum it up.